We want you to be happy with your purchase. If you think we have got it wrong, we would like to know. After all, we are here to help.

We like to think that you will be completely happy with your order; however we know from time to time that things can go wrong. All we ask is that you contact us within 28 days of purchase if you are not 100% satisfied.

If you receive a product that is faulty, please call us on 0800 2987054 and we will collect the item from you and offer an exchange or refund.

Should you receive a product that does not meet your requirements, we can replace or refund the item, if you contact us within 28 days (please note a collection charge could apply). Anything after 28 days would be at management discretion. This does not affect your statutory rights.

Our customer service team are here to help, so if you need any more information, please contact us on 0800 2987054 quoting your customer reference number or order number.