Coronavirus update: We remain open and will continue to respect and work within the government's guidance. Please note due to the increased orders and restrictions put in place to ensure employee safety for Covid 19, our orders are taking longer to arrive with customers. We will aim to get your order to you within 3-5 working days or sooner if possible.
 
 

Summary of Delivery Options:

Delivery Options Price Estimated Despatch Time Courier
Standard UK Mainland (orders over £30) Free Same day despatch (order by 1pm Mon-Fri) FedEx/Royal Mail
Standard UK Mainland (orders up to £29.99) £3.95 Same day despatch (order by 1pm Mon-Fri) FedEx/Royal Mail
Click & Collect Free See information below N/A
Scottish Islands (orders over £100) Free Same day despatch (order by 1pm Mon-Fri) FedEx/Royal Mail
Scottish Islands (orders below £99.99 - per 30kg) £15 Same day despatch (order by 1pm Mon-Fri) FedEx/Royal Mail
Scottish Islands (orders 1.8kg or less) £3.95 Same day despatch (order by 1pm Mon-Fri) FedEx/Royal Mail
Northern Ireland, Isle of Man & Scilly Isles (orders over £250) Free Same day despatch (order by 1pm Mon-Fri) FedEx/Royal Mail
Northern Ireland, Isle of Man & Scilly Isles (orders below £249.99 - per 30kg) £15 Same day despatch (order by 1pm Mon-Fri) FedEx/Royal Mail
Isle of Wight (orders over £100) Free Same day despatch (order by 1pm Mon-Fri) FedEx/Royal Mail
Isle of Wight (orders below £99.99 - Maximum 30kg per parcel) £6.50 Same day despatch (order by 1pm Mon-Fri) FedEx/Royal Mail
Isle of Wight (orders 1.8kg or less) £3.95 Same day despatch (order by 1pm Mon-Fri) FedEx/Royal Mail
Channel Islands orders between 1.9kg and 30kg (regardless of value) £43.42 Same day despatch (order by 1pm Mon-Fri) FedEx/Royal Mail
Channel Islands orders between 30.1kg and 60kg (regardless of value) £6.94 Same day despatch (order by 1pm Mon-Fri) FedEx/Royal Mail
Channel Islands (orders 1.8kg or less) £3.95 Same day despatch (order by 1pm Mon-Fri) FedEx/Royal Mail


All FedEx drivers have been supplied with a sanitiser spray to take out on their routes and use while delivering on the hand-held device (PPAD).

FedEx confirm to us that they “are taking necessary precautions across the globe, as per the guidelines of the local authorities. We continue to inform our employees about how to stay safe and prevent the spread of infection from Coronavirus, flu and other infectious diseases; for example, to apply proper hygiene standards as per the standard Centre for Disease Prevention and Control (CDC) instructions.

We are willing to make efforts to cooperate with our customers for the reasonable arrangement of reducing contact during pick up/delivery. Maintaining the health and safety of our team members is very important to FedEx and we respect the same values and principles upheld by our customers.

Drivers have been instructed that POD signatures should always be obtained wherever possible in accordance with the usual agreed operational process. However, in the circumstances this can be achieved in an alternative manner, so deliveries can be completed. If a customer refuses to sign, then we can request that they use their own pen on PPAD. If a customer continues to refuse to create a POD the driver has an option to scan a ‘controlled release’ on the PPAD with C19 in the comments field. A delivery can be made outside the facilities if access is not granted, with the driver stepping back when the customer collects them. We have instructed drivers that goods cannot be left, regardless of circumstances, outside of operational processes, as an example, taking a photograph of a parcel left at a location will not be considered as a valid POD.

If deliveries are not able to be made following the guidelines then unfortunately, goods will be returned to sender (RTS), as our facilities do not have sufficient storage space to hold goods for a week or even longer.”


Standard UK Mainland (orders over £30) Free - same day despatch* 
 
UK Mainland Delivery:

• Free Delivery: Orders over £30.00
• £3.95 Delivery Charge: Orders up to £29.99

Delivery to some areas of Scotland could take up to 7 working days 

Delivery is via FedEx or Royal Mail (Small Parcel Service)

SCOTTISH ISLANDS: 

 NEW! Lower Rates: £3.95 where combined order weighs no more than 1.8kg (including accessories)
• Orders over £100.00 qualify for FREE Delivery
• Orders below £99.99 attract a £15.00 delivery charge (per 30kg)
Delivery to some areas of Scotland could take up to 7 working days.

NORTHERN IRELAND, ISLE OF MAN & SCILLY ISLES:

 NEW! Lower Rates: £3.95 where combined order weighs no more than 1.8kg (including accessories)
• Orders over £250.00 qualify for FREE Delivery
• Orders below £249.99 attract a £15.00 delivery charge (per 30kg)
(approx. 5 working days delivery)

ISLE OF WIGHT:

 NEW! Lower Rates: £3.95 where combined order weighs no more than 1.8kg (including accessories)
• Orders over £100.00 qualify for FREE Delivery
• Orders below £99.99 attract a £6.50 delivery charge per parcel (maximum 30kg per parcel)

CHANNEL ISLANDS:

 NEW! Lower Rates: £3.95 where combined order weighs no more than 1.8kg (including accessories)
• Orders between 1.9kg and 30kg (regardless of value) £43.42
• Orders between 30.1kg and 60kg (regardless of value) £63.94

*All mainland UK orders (whatever their value) received before 1pm (Monday to Friday) are despatched on the same day they are received (excluding trade customers).

You don't have to wait at home for your bird food to be delivered as we have a "No Signature Required" contract with our globally trusted carrier, FedEx. If you'd like to take advantage of this free service, simply tell us where you'd like FedEx to leave your order if/when you are out. The place to tell us can be found during the checkout process.

We can also deliver to an alternative address (your workplace, neighbours, friends...) again at no extra cost and this facility is within the checkout process.

If you'd like help completing the checkout process, please feel free to 'phone 01472 357 515 (Monday to Friday 08:00 - 16:30hrs) or, alternatively, use the LiveChat option (Monday to Friday 08:00 - 16:30hrs) situated bottom right of the website.

However, unlike many bird food companies, we prepare fresh batches of SUPERCLEAN™ bird food daily on the premises and despatch can occasionally take a little longer, if we are waiting for fresh ingredients from our high-quality suppliers.

In the unlikely event that one or more of the products you order is/are not in stock, your order may be delivered in separate parcels and delivery may take a little longer. Don’t worry, though; we will notify you if this happens.
 
LOCAL DELIVERIES:

Local delivery for postcode areas: DN31 to DN37 DN40 and DN41
All orders received before 1pm (Monday to Friday) are despatched on the same day they are received.

CLICK & COLLECT:

Collect direct from Haith’s factory store and receive 20% discount.
Visit www.haiths.com for full details.

MEALWORMS will be shipped separately from your seed order to ensure that they arrive in perfect condition and will be delivered by Royal Mail, which is included in the cost, and can take up to 4 working days.

If you have not received your order within 7 working days please contact our customer service team on 0800 298 7054 and they will be happy to help you.

MAINLAND EUROPEAN DELIVERIES - EU STATES: 

We regularly ship our goods throughout the EU. 

For countries outside the UK (but inside the EU) we are able to accept orders over the internet up to 65kg in weight – delivery costs will be quoted at the checkout stage or alternatively please click here.

For orders over 65kg in weight please contact us by email, for a more competitive delivery rate: sales@haiths.com or call +44 (0) 1472 357515 Please Note: We only despatch Live Foods to UK Mainland.

Par Avion - By Air Mail - Weights from 0g to 2000g
 
DESTINATION 0g-100g 101g-200g 201g-500g 501g-1000g 1001g-1500g 1501g-2000g
AUSTRIA £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
BELGIUM £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
BULGARIA £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
CROATIA £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
REPUBLIC OF CYPRUS £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
CZECH REPUBLIC £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
DENMARK £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
EIRE £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
ESTONIA £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
FINLAND £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
FRANCE £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
GERMANY £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
GREECE £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
HUNGARY £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
ITALY £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
LATVIA £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
LITHUANIA £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
LUXEMBOURG £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
MALTA £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
NETHERLANDS £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
POLAND £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
PORTUGAL £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
ROMANIA £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
SLOVAKIA £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
SLOVENIA £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
SPAIN £2.65 £3.19 £4.80 £7.49 £10.18 £12.87
SWEDEN £2.65 £3.19 £4.80 £7.49 £10.18 £12.87

By Fedex Courier - Weights from 2.1kg to 65kg
DESTINATION 2.1kg-10kg 10.1kg–20kg 20.1kg–30kg 30.1kg–40kg 40.1kg-50kg 50.1kg-65kg
EIRE £26.65 £29.62 £35.00 £40.00 £45.00 £53.30
BELGIUM £26.65 £29.62 £35.00 £40.00 £45.00 £53.30
FRANCE £26.65 £29.62 £35.00 £40.00 £45.00 £53.30
GERMANY £26.65 £29.62 £35.00 £40.00 £45.00 £53.30
LUXEMBOURG £26.65 £29.62 £35.00 £40.00 £45.00 £53.30
NETHERLANDS £26.65 £29.62 £35.00 £40.00 £45.00 £53.30
DENMARK £29.00 £33.00 £38.00 £42.00 £47.00 £55.00
FINLAND £29.00 £33.00 £38.00 £42.00 £47.00 £55.00
ITALY £29.00 £33.00 £38.00 £42.00 £47.00 £55.00
SPAIN £29.00 £33.00 £38.00 £42.00 £47.00 £55.00
SWEDEN £29.00 £33.00 £38.00 £42.00 £47.00 £55.00
AUSTRIA £29.00 £33.00 £38.00 £42.00 £47.00 £55.00
PORTUGAL £29.00 £33.00 £38.00 £42.00 £47.00 £55.00
NORWAY £55.00 £61.00 £67.00 £73.00 £83.00 £100.00
SWITZERLAND £55.00 £61.00 £67.00 £73.00 £83.00 £100.00