Your online security is important to us and we recognise that it’s a major consideration for anyone purchasing goods over the Internet. The first thing anyone who’s considering sharing their personal data should do is, check that the company they’re dealing with is bona fide. Are they who they say they are? For example;

John E Haith Ltd - Haith’s – the company behind Bill Oddie’s Bird Food Recipes - has been selling trusted bird food since 1937. We would suggest this is strong evidence that we’re a company people can trust.

We have a fixed address: Haith’s & Bill Oddie’s Bird Food Recipes, The Bird Food Centre, Lincolnshire. In fact it’s almost 40,000 square feet and that means you know where we live, before you spend a penny with us.

You can talk to someone (a real live person) if something goes wrong. That’s why we advertise our freephone number: 0800 915 5580 which is manned by experts Monday to Friday, and Saturday mornings. We also use state of the art technology to protect your personal details and safeguard your credit card data. Our website is legitimate and any transactions are secure before you buy, for example;

The Haith’s and Bill Oddie’s Bird Food Recipes’ websites use VeriFone Token Payment Gateway technology to prevent us capturing vulnerable credit card data. We link the transaction to verified by Visa and 3D Secure authorisation systems which require additional information from you in the shape (usually) of a password. This additional layer of security protects you and us from cyber crime.

We use industry standard 128-bit SSL encryption technology to securely transfer personal details sent by the website. Our secure server software uses a unique digital certificate to encrypt your data; however, this data DOES NOT contain your credit/debit card information.

The Haith’s & Bill Oddie’s Bird Food Recipes’ websites will hold and process any personal information you provide us on this website at the time of registering and ordering in order to facilitate and enhance our services to you. Your email and password is valid on Haith’s and Bill Oddie’s Bird Food Recipes’ website. However, we never share email addresses with any third party. For further information please contact us.