Haith's Helpline

Tuesday, 17th March 2020

Today, we're opening our Haith's Helpline on the freephone number 0800 298 7054 - we're here (as we have been since 1937) to help you stay connected with nature, but from today we're going to double our efforts to help you stay connected with the outside world should you find yourself feeling isolated due to coronavirus.

Our customer services and helpline team intend to stay at work for as long as possible, but we're monitoring closely the government's guidance and colleagues are equipped to work from home should the situation worsen. These are challenging days, but there's one thing for certain - we're all in this together. And together we can work miracles.

Why launch a Haith's Helpline?

Hearing at the weekend that every Briton over the age of 70 will be told within the coming weeks to stay at home for an extended period to protect themselves from coronavirus is an alarming thought; however, we want to let you know that we're here to support you with a friendly phone call (whatever your age!) and we'll - of course - continue to do our level best to keep bird food supplies arriving at your doorstep. Even if you'd just like to chat about wildlife or, have seen a bird in the garden you don't see usually, please don't feel that we only want to hear from you when you have an order to place. We're here for you and we're here for birds and the natural world.

As a company, we're determined to continue supporting your efforts to feed the birds and take solace in the natural world. As the American biologist and author of Silent Spring, Rachel Carson wrote in the 1960s "Those who contemplate the beauty of the earth find reserves of strength that will endure as long as life lasts." Nature needs us and - if we're looking at long periods of isolation - we may need nature more than ever.

The best place to stay informed and connected is www.haiths.com and our social media channels:

Facebook: https://www.facebook.com/haithsbirdfood

Twitter: https://twitter.com/HaithsBirdFood

Feel free to stay in touch – we’re here to help.

Simon King FLS and all at Haith's

Written by Simon H. King